4 days ago
20
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United’s app is easily the best in the industry. You can do everything from book an award ticket, check where your inbound plane is coming from, see how many minutes it will take to get to your connecting gate, check on TSA waiting times, track your bags, or even check how many people have already boarded your flight.
It’s also very good at stating the reason for delayed flights and when the airline expects further updates to be made available.
And now, if your flight is delayed or canceled, you can use the app to put yourself on the standby list for up to 3 alternate flights. United will monitor the seats on those flights, and you’ll be notified if seats become available so that you can decide which flight you want to take. That’s awesome!
Now, if we could see not only where the plane is coming from, but also where the crew is coming from, that would allow for truly informed decisions on which flight to take in case of irregular operations.
What features do you hope to see added to the United app?
